James Thomas

James Thomas has extensive experience in customer service and management, currently serving as Customer Service Manager at Greenfield Industries, Inc. since June 2021. Prior roles include Senior Analyst of Customer Experience Operations and Customer Service Supervisor at Kennametal from July 1998 to June 2020, and Manager positions at Augusta Book Exchange from September 1996 to July 1998 and Southeastern Road Treatment from September 1988 to July 1996. James holds an Associate degree in Computer & Information Technology from Leeward Community College, attended The University of Georgia, and graduated with a high school diploma from Hephzibah High School.