Eric Litaker is an experienced IT and technical professional currently serving as a Service Desk Engineer II at Greenleaf Hospitality Group since July 2021, having progressed from Service Desk Engineer and PC Technician roles. In addition, Eric has contributed as the Technical Director for Kalamazoo Wings, enhancing fan experiences at hockey games and events through responsibilities in technical direction, lighting, and instant replay operations since September 2016. Previous roles include IT Customer Support Coordinator at Western Michigan University Homer Stryker, M.D. School of Medicine, where Eric provided Level 1 support for various devices, and Customer Experience Associate at Abraxas Worldwide, managing confidential records. Eric also has experience in the food service and retail industries and holds degrees in Computer Science and Communication and Media Studies from Western Michigan University and Kalamazoo Valley Community College.
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