Melissa Sarver

Melissa Sarver is a seasoned professional in customer success and technical services, currently serving as Senior Director of Customer Success at Greenlight Guru since November 2024. Prior experience includes Senior Director of Customer Success at Crossbeam and Director of Customer Success at Celigo, Inc., where Sarver established and led customer-centric engagement models. Previously, as Vice President of Technical and Managed Services at Alternative Technology Solutions, Sarver launched Tier3 managed services for over 2,000 Epicor ERP users. Additionally, as an Optimization Consultant, Sarver enhanced business processes using Epicor tools. Earlier career roles at Pratt Corporation involved managing ERP implementations and training programs. Sarver holds a BS in Secondary Education from Indiana University Indianapolis.