Richard le Mons

Richard Le Mons possesses extensive experience in customer service and account management across various industries. Currently serving as an Account Manager at GreenWave Commissions, Richard is responsible for onboarding clients and facilitating their use of software and services. Previous roles include Customer Service at Sitel, where high Net Promoter Scores were achieved, and Workflow Manager at Appen, managing quality assurance and productivity. Richard also has experience as a Technical Writer at Benefitfocus, General Manager at Ermine Matters, and General Education Curriculum Coordinator and Instructor at Achieve Test Prep, among other positions. Richard holds a Bachelor's Degree in Human Services with a concentration in Management from the University of Phoenix, along with additional degrees in Human Services Management.