Tiffany B.

Tiffany B. has a strong work experience that spans multiple industries and roles. Tiffany is currently working as the Director of Customer Service/Operations at Greenwood, a position they have held since March 2023. Prior to that, they worked as a Customer Success Manager at Greenwood from September 2021 to April 2023.

Before joining Greenwood, Tiffany held various roles at different companies. Tiffany worked as an Unemployment Insurance Senior Claims Deputy at the State of Delaware from April 2020 to September 2021. Prior to that, they served as a Customer Experience Manager at Brilliant Earth from August 2019 to December 2019.

Tiffany has also worked in operations management. Tiffany was an Operations Manager at SoFi from June 2017 to August 2019. Before that, they worked at Cigna Health Benefits in two roles: Global Quality Audit/Fraud Specialist from February 2016 to June 2017, and Customer Service Supervisor from July 2013 to February 2016.

Additionally, Tiffany gained managerial experience at Bank of America, where they served as a Manager from March 2012 to June 2013. Tiffany started their professional career at Wells Fargo as a Service Manager from November 2007 to March 2012.

Throughout their career, Tiffany has developed a diverse skill set in customer service, operations management, and leadership.

Tiffany B. earned a Bachelor of Science (B.S.) degree in Liberal Arts and Sciences/Liberal Studies from West Chester University of Pennsylvania. Tiffany attended the university from 2001 to 2006.