Ayesha Boyd

Ayesha Boyd is an accomplished IT professional with extensive experience in global IT support and management. Currently serving as the Head of Global IT Support Services at Groupon since December 2019, Ayesha manages a multi-million-dollar IT budget for an organization of 5,000 employees and leads a global team of 35, achieving a 35% career growth rate within the department. Prior to Groupon, Ayesha held the position of V.P., Service Solutions Manager at Société Générale, where a focus on change and incident management across 66 countries resulted in a 25% productivity increase through the Digital Transformation Project. Ayesha's career began at Newedge Group, where supervision of the Network Operations Center and incident management efforts were key responsibilities. Ayesha's background includes a Master's degree in Information Systems from DePaul University and a Bachelor's degree in English and Computer Applications from the University of Notre Dame.