Jojo Crossen

JoJo Crossen has over 30 years of experience in the retail industry. JoJo began their career at Gap Inc. in 1994 as a Senior Merchandise Manager, and later moved on to a similar role at Bloomingdale's in 2001. In 2008, they joined Bergdorf Goodman as the Director of Inventory Control and Support Operations, where they were responsible for managing all inventory and operational functions. After leaving Bergdorf Goodman in 2014, JoJo became the Flagship Store Director at Gap Inc./ Gap, where they oversaw a staff of 350 and drove KPI results. In 2016, they joined Hermès as the Director of Operations, where they played a key role in achieving sales growth and managing after-sales service. Currently, JoJo Crossen is the Regional Director of Client Experience at Grown Brilliance, a company committed to ethical and transparent lab-grown diamonds.

JoJo Crossen obtained a Bachelor of Science (B.S.) degree in Business Administration and Management from Kean University, where they studied from 1987 to 1991.