Leonardo Jorge is an experienced IT professional currently serving as an Analista de suporte de TI at GEN | Grupo Editorial Nacional since October 2021. Responsibilities include providing level 1 and level 2 support, managing Windows and Linux servers, handling incident and problem management, and monitoring infrastructure. Prior roles include a TI intern at Dermage, a helpdesk technician at Furnas-Centrais Eletricas, an administrative assistant in the airline industry, and a promoter of telephony at Casa & Video. Educational qualifications include a degree in Redes de computadores from Universidade Castelo Branco and ongoing postgraduate studies in Computação em nuvem at Anhanguera Educacional.
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