José Domingos da Silveira Jr. 🧡

José Domingos da Silveira Jr. has a robust background in employee experience and service management, with current roles at Grupo Odilon Santos as Creative Mind de Experiência do Colaborador, Analista de Employee Experience, and Assistente de Employee Experience since November 2021. Responsibilities include analyzing interviews, conducting creative problem-solving dynamics, developing research methodologies, and improving processes. Previous experience includes positions at Rápido Araguaia as Assistente de Planejamento de Manutenção and Controlador de Tráfego, focusing on maintenance planning and traffic control. José also served as Supervisor de Atendimento at Tahto and Supervisor de Atendimento Especializado at BrasilCenter Comunicações, where skills in personnel development and result analysis were honed. José holds a degree from Universidade Salgado de Oliveira, expected to complete in December 2023.