Leandro Silva

Leandro Silva is a seasoned professional with extensive experience in public management and customer service. Currently working at Grupo Provider as a Customer Service Agent since November 2021, Leandro has previously held significant roles, including Public Manager at the Associação de Apoio à Criança e ao Adolescente and Associação Centro de Apoio Familiar de Ilha Solteira, where responsibilities included team coordination, project management, resource acquisition, and administrative functions. Prior to this, Leandro served as a Junior Process Analyst at the Department of Aeronautics of the State of São Paulo, and held roles in human resources and team management at Avon and Abrigo Digna Idade. Educational qualifications include a degree in Public Management from Universidade Federal de Santa Catarina and specialization in Advanced Human Resources Management from INPG, complemented by a Bachelor's degree in Psychology from Fundação Educacional de Fernandópolis.