Jordi Figols Gagliardi

Jordi Figols Gagliardi is an experienced hospitality professional currently serving as the General Manager at The Westin Puntacana Resort & Club since January 2023. Previously, Jordi held various roles at Majestic Resorts from June 2010 to December 2022, including Corporate Business Process Manager and member of reopening and executive opening teams for properties in Cancún, Mexico. Jordi's expertise encompasses management of key hotel departments, implementing sales strategies, and enhancing guest services. In addition to having owned a guesthouse in Italy, Jordi's earlier career included roles at prestigious establishments such as Mandarin Oriental Barcelona and The Ritz-Carlton Hotel Company. Jordi's educational background includes studies in Tourism and Hospitality Management from Universitat de Barcelona and a recent leadership program at Tecnológico de Monterrey.