JD Thibodeau has several years of experience in the technical support industry. They worked as a Senior Technical Support Consultant at Rogers Communications from June 2010 to March 2015. After that, they held the positions of Head of Support and Customer Support at Dovico from April 2015 to June 2022. Currently, at Workleap since June 2022, they serve as the Technical Support Team Manager (Backline).
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