Rita Declan Duah

Rita Declan Duah is a seasoned professional in the banking sector, currently serving as Head of Customer Experience and Contact Center at Guaranty Trust Bank (Ghana) Limited since June 2011. Prior to this role, Rita held multiple positions at Zenith Bank (Ghana) Limited, including Head and Deputy Head of Customer Information Service, as well as Customer Service Officer, from 2007 to March 2011. Rita holds a Bachelor's degree in Information Science/Studies from the University of Ghana and a Master of Business Administration with a focus on Project Management from the Paris Graduate School of Management.