Bill Kahn has extensive experience in customer success and advisory roles. Bill is currently the Chief Customer Officer at GyftHint, a startup SaaS company. In this role, they are responsible for defining and leading the GTM and customer engagement strategy. Prior to this, Bill served on several advisory boards including Parentfile, Dependalite, SMT, and Float LLC at AdvisoryCloud.
Before joining GyftHint and AdvisoryCloud, Bill was the VP of Customer Success - Americas at Centrical, where they drove the growth and strategy of the Customer Success Organization. Bill also worked as a Director of Customer Success at Salesforce and as the VP Client Management Leader at Conduent.
Earlier in their career, Bill held leadership positions at ONdemand Communications Group / Data Force Corporation, Schooley Mitchell Consultants, Mellon, and PricewaterhouseCoopers. These roles involved developing professional services, driving sales, managing customer satisfaction, and leading business development efforts.
Overall, Bill Kahn has a wealth of experience in customer success, advisory roles, and business development, making him a valuable asset to any organization.
Bill Kahn obtained a BA in Economics from Harvard University. Bill also completed several additional certifications, including "Blockchain for Financial Services" from INSEAD Executive Education, "Digital Transformation" from the University of Virginia Darden School of Business, "Business User Training Track," "Celonis Organizational Champion," "Executive Training Track," and "Celonis Sales & Marketing" from Celonis, and "Salesforce Sales Cloud Consultant," "Salesforce Service Cloud Consultant," and "Salesforce Certified Administrator" from Salesforce. Bill Kahn's certifications also include "GPHR" and "SPHR" from The HR Certification Institute.
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