Waqas Ali Malik

Waqas Ali Malik is a seasoned technical support professional with extensive experience in the telecommunications and electronics sectors. Since July 2015, Waqas has served as a Senior Technical Support Engineer at Haivision, providing first-response support and resolution for customer-reported issues through various communication channels. Previous roles at Haivision include International Support Manager and Senior Field Service Engineer, focusing on technical training and development of training materials. Waqas's background also includes installation and support engineering, where responsibilities involved planning and executing IP video distribution systems. Prior experience encompasses work as an Installation and Commissioning Technician at Schnoor Industrieelektronik GmbH & Co. KG and a Transmission and BSS Engineer at Netsat Pakistan (PVT) LTD. Waqas holds a Bachelor's Degree in Electronic Engineering from Sir Syed University of Engineering & Technology.