Ahmed Abdelkhalek

Ahmed Abdelkhalek is an experienced operations professional currently serving as City Operations Manager at Halan since February 2021, where responsibilities include managing ride-hailing performance and pricing across several regions, as well as hiring and training supervisors. Prior to this role, Ahmed worked in various customer service and operations positions, including a Retention Agent at Concentrix, a Tour Leader at Memphis Tours, a Customer Service Representative at Convergys, a Telesales Executive at Centro Global Solutions, and a Call Center Agent at Vodafone UK. Ahmed holds a Bachelor's degree in Banking from Sadat Academy for Management Sciences, earned between 2012 and 2016.