Gargi Gaonkar

Gargi Gaonkar has over a decade of experience in various roles within finance and customer experience, currently serving as the Business Performance Lead at Hamilton City Council since June 2011. Responsibilities include managing internal finance audits, identifying risks, and fostering stakeholder relationships to improve customer experience. Previous roles encompass positions such as Customer Experience Manager, Debt Management Administrator, Revenue Administrator, and Bookings Coordinator, along with sales and guest service roles at notable hospitality establishments. Gargi holds a Bachelor's Degree in Hospitality Administration/Management from Kohinoor College of Hospitality and Tourism, Mumbai.