Fiona McCourt

Fiona McCourt is a seasoned professional with extensive experience in customer care and management. Currently serving as a Senior Service Administrator at Hanley Energy since July 2020, Fiona handles inquiries from customers, sub-contractors, and staff while efficiently logging support tickets. Prior to this role, Fiona held various positions at Kerry from July 2016 to June 2020, including Team Lead for the Strategic Meat Team, where responsibilities encompassed customer escalations and cross-functional representation, and Senior Customer Care Specialist, focusing on UK customer account management. Earlier experience includes roles at Foran Healthcare in export sales support and administration, as well as work with T.G. McCourt as a work rider and groom. Fiona holds a Diploma in Management Studies from Dublin Business School and has completed studies in Equine Nutrition and other educational pursuits.