Ryder Kenerson

As the last kid in school to get a family computer, you could say that Ryder is an unlikely technologist—or perhaps it is the very reason why he finds technology to be so exciting. Having begun his career in sales, he quickly gravitated towards business operations before landing in IT. His obsession with organization, process improvement, customer service, and problem solving serves him well in his role as Chief Information Officer.

His philosophy is simple: look at IT not as a cost-center, but as a means of delivering business value. Through an understanding of how current and emerging technologies can enhance organizational effectiveness, competitiveness, and profitability, he applies this philosophy to improve outcomes both internally as well as for Hanover’s clients. Detailed project planning, open and consistent communication between IT and end-users, and best-practice implementation strategies are the key ingredients to their success. He is fortunate to lead a team of technologists who embrace these same values and always go above and beyond the call of duty to help a colleague or client whenever they have a question or technical issue. And, in keeping with the nature of Hanover’s business model, they never say ‘no’—if they can help, they will.