Roy Anthony Rodriguez

Customer Support Lead at Happily

Roy Anthony Rodriguez has three years of work experience. In 2021, they were a Customer Support Lead at Happily, where they were responsible for recruiting, training, and supervising customer service representatives, providing leadership and guidance, and dealing with people in a sensitive, tactful, and professional manner. From 2019 to 2021, they were a Team Lead at Lambda School, where they led a team of students using Agile Methodology, provided daily feedback and issue resolution, and mentored students on how to learn effectively and solve programming problems. From 2016 to 2019, they worked at Datebox Inc. as a Web Developer/Customer Support, where they interacted with customers and found ways to improve user experience, and built and implemented features for the customer support team.

Roy Anthony Rodriguez attended BloomTech from 2019 to 2021 and studied Full Stack Web Development. Roy Anthony also obtained a certification in HTML/CSS from TestDome.

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