Heena Sohandani

Heena Sohandani currently serves as the Head of Customer Experience & Adoption at HAPPY, a Digital Lending Fintech, since May 2021. In addition to this role, Heena has been with Pepperfry since October 2011, where the position held is Category Head. With extensive experience in customer experience and category management, Heena has demonstrated a strong ability to drive customer engagement and product adoption in the fintech and e-commerce sectors.