Sahib Kapoor

Sahib Kapoor is a skilled product and strategy professional with extensive experience in product management and integration across various industries. Currently at Haptik, Sahib coordinates the integration of LLM with the CPaaS stack, resulting in a 25% increase in user engagement. Prior experience at Netomi includes spearheading Genesys ERP integration, which yielded a $1M upsell opportunity while enhancing customer satisfaction. As a business analyst at ZS, Sahib led the development of reporting dashboards for healthcare sales, improving project efficiency and decision-making. Additional roles include product management at Collegedunia.com, and internships at DMRC and IPGCL, following a degree in Electrical and Electronics Engineering from Maharaja Agrasen Institute Of Technology.