Justin J. Peticolas

Special Events Representative (on-call) at Hard Rock Hotel & Casino Atlantic City

Justin J. Peticolas is an experienced professional in customer success and training, currently serving as the Manager of Implementation, Training, and Support at Groupize since January 2021. In this role, Justin oversees customer onboarding, training, and support services, striving to enhance the customer experience and streamline processes. Prior experience includes positions at Hard Rock Hotel & Casino Atlantic City as a Lead Special Events Representative, and roles at RainFocus, CWT Meetings & Events, and Lanyon, where Justin focused on client success and strategic meetings management solutions. Justin began a career in training at TD and has held various positions in the hospitality and gaming sectors, with a strong foundation in communication and customer service, supported by a Bachelor of Arts in Communication from La Salle University.

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