Karla Daniela Córdova

Karla Daniela Córdova is an experienced professional in the hospitality industry, currently serving as a Telemarketing Vacation Planner at Hard Rock Hotel Los Cabos since July 2020. In this role, Karla Daniela engages with hotel guests prior to their arrival to assist in planning their vacations, thereby generating additional revenue for the company. Previous experience includes working at RCD Hotels in the transportation reservations department, where Karla Daniela coordinated guest transport and managed service providers, and serving as a Concierge at Cabo Villas Beach Resort & Spa, where responsibilities included guest communications and activity planning. Early in the career, Karla Daniela worked as a Quality Auditor at Guest Hoteles, conducting guest surveys to gather feedback. Educational background includes a degree in Tourism Business Administration from the Institute of Technology of Sonora, completed in 2012, focusing on quality service, hotel management, gastronomy, and customer care.