Andy Smith is a Senior Business Analyst at Hargreaves Lansdown since December 2022, focusing on complex regulatory initiatives, including the HL Ready-Made Pension plan and CASS reconciliation. Previously, Andy held various roles at Triodos Bank from November 2011 to December 2022, including Group KYC & Financial Crime Specialist, where responsibilities included overseeing the Fraud Monitoring system across Europe. Additional roles at Triodos included Business Change Analyst, Data Analyst, Business Systems Support Co-ordinator, and Customer Contact Co-worker, contributing to significant projects such as the design of a fraud monitoring system and the migration to an 'Enterprise Data Warehouse' model. Earlier experience includes customer service roles at Nationwide Building Society and Castrol. Andy holds a Bachelor of Arts in Music Studies and Record Production from Solent University.
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