Naoto Kato

Naoto Kato possesses extensive experience in customer service and repair management within the luxury retail sector. Since September 2016, Naoto has been serving as Senior Manager, Customer Service and Repair at Harry Winston, following a progression from Manager in the same department. Prior to this role, Naoto spent over eleven years at Cartier, where positions included Client Services Boutique Manager, Senior Client Services Adviser, and Client Services Adviser. Naoto's career began at Hermès as a Sales Associate from April 2002 to February 2005. Naoto holds a Bachelor's degree in Business and Commerce from Kwansei Gakuin University.