Mayowa Otinniyi

Mayowa Otinniyi is an experienced professional with a robust background in finance and customer service. Currently serving as an Audit Officer and Regional Control Officer at HASAL Microfinance Bank Ltd since February 2016, Mayowa oversees compliance across four branches and ensures adherence to bank processes. Previous experience includes a role as Call Centre Supervisor, where responsibilities included managing customer complaints and maintaining high satisfaction rates. Prior to joining HASAL, Mayowa worked as a Customer Care Consultant at Airtel Nigeria from June 2009 to October 2012, focusing on enhancing customer experience and loyalty. Mayowa holds a Master of Business Administration in Management & Accounting and a Bachelor of Science in Economics, both from Obafemi Awolowo University.