Akbar Hossain

Akbar Hossain is an experienced IT professional currently serving as a Senior Support Engineer at Hassell since June 2018, after a progression from User Support Engineer. Responsibilities include troubleshooting incidents across multiple levels, managing escalations, contributing to project work, and ensuring operational availability through regular infrastructure audits. Previous roles include IT Systems Analyst at PRP LLP, providing comprehensive support to over 300 users, and Senior Service Desk Analyst at Gardiner & Theobald LLP, supporting a user base of over 1000. Akbar has also worked as an IT Systems Analyst at John McAslan + Partners, focusing on efficient support and the management of various systems. Early experience includes roles at Superdrug and Computer Aid, where skills in computer service and repair were developed. Academic qualifications consist of a Level 3 Extended Diploma in IT from City and Islington College.