Desiree C.

Desiree C. currently works as a Technical Solutions Analyst at Hawaiian Telcom since September 2022. Prior to this, they held multiple roles at HawaiiUSA Federal Credit Union, including Operational Efficiency Specialist, IT Business Analyst, System Administrator as IT Core Specialist II, and Call Center Agent II. In these roles, Desiree gathered business requirements, enhanced IT services and solutions, provided member service via telephone at the contact center, and supported changes and processes within the business.