Alessandro Valcavi

Alessandro Valcavi is an experienced IT professional holding the position of Senior Manager of Information Technology at Hayco since May 2016, overseeing the IT Business Analysis and Cybersecurity divisions at the Dominican Republic site. Prior to this role, Alessandro served as the MIS Manager II at Hayco, where responsibilities included establishing the Management Information System department and building a Data Center. From November 2014 to May 2016, Alessandro was User Services Manager & Services Desk at Grupo PROPAGAS, focusing on ITIL-based processes and SLA definitions. Alessandro's prior experience includes a significant tenure at Orange Dominicana, where roles ranged from Incident Manager to Head of the Network Operation Center, leading teams to manage critical service incidents. Alessandro holds a degree as a Network Security Expert from ITLA and further qualifications in Network Administration, Cisco Certification, and Project Management.