Jacob R. has diverse experience in operational and customer service roles, specializing in team management and logistics. Currently serving as the 3rd Shift Lead at Hayden Beverage Company since March 2020, Jacob accepted additional responsibilities including team leadership and prioritization of work. Prior to this, Jacob held various positions at MWI Animal Health, including Stocker/Forklift Operator and Customer Care Coordinator, where responsibilities included processing product returns and quality complaints while utilizing multiple software programs. Experience also includes overseeing pick and pack operations as a Team Lead and providing support during a software transition as an Epic Super User at St. Luke's Hospital. Early roles involved warehouse and production support encompassing responsibilities such as freight handling and farm operations. Jacob completed education at SUNY Adirondack in 2016 and graduated from Fort Ann Central School in 2013.
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