Sohail Imdad has a diverse background in customer support and banking, currently serving as an Officer of Retail Support at HBL Asset Management Limited since September 2016, where responsibilities include direct customer interaction, consultation, and complaint resolution. Previous experience includes roles as a Phone Banking Officer at Habib Bank Limited, focusing on debit and credit card services, and as a Customer Support Executive at TRG The Restaurant Group, handling inbound calls related to package details. Additional positions include HR Officer and Credit Analyst at Standard Chartered Bank, Support Credit Analyst at UNION BANK LIMITED, and Tele Sales Officer at Citi, demonstrating a strong foundation in client services and financial processes. Sohail is pursuing an MBA in Finance at Khadim Ali Shah Bukhari Institute of Technology, complementing a Bachelor of Commerce from Karachi University.
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