Gopal K Tiwary

Gopal K Tiwary is an accomplished Service Delivery Manager at HCL Technologies, where responsibilities include devising IT strategies, implementing policies, and managing service delivery metrics since July 2021. Prior to this role, Gopal served as Deputy Manager at InfoCepts and worked as a Freelance Project Manager, focusing on client metrics and ITIL processes. Gopal’s earlier experience includes positions as Team Lead at IBM and Technical Support Engineer at Wipro Technologies, as well as roles in network support. Gopal holds a BCA degree in Computer Science from Makhanlal Chaturvedi National University of Journalism and Communication.