Barb Gustin-Cole

Barb Gustin-Cole is a dedicated professional with over 20 years of experience in various roles focused on delivering exceptional customer experiences. Currently serving as Front Office Manager at Health Connect America, Barb has previously excelled as Guest Experience Lead at Sweet Spot Rentals, where responsibilities included enhancing guest satisfaction and managing complaints. Prior roles include Field Operations Manager at VHC - Vacation Home Collection, Sales Manager at Bentsen Grove Resort, and HR Technology Analyst at Allegis Group. Academic qualifications include a Master's degree in Organizational Development/Instructional Design and a Bachelor's degree in Business Management from Alverno College, alongside an Associate's Degree in Marketing from Gateway Technical College.