Melanie Convery

Melanie Convery has a diverse work experience spanning various industries. Melanie is currently serving as the Library Technology Coordinator at the Town of East Longmeadow, where they provide reference and advisory services, designs and implements programs for young adults, and maintains the library's website and computers.

Prior to their current role, Melanie worked at Health New England, starting as a Member Services Representative and later transitioning to roles in the Enrollment Department. In the Enrollment Department, they served as an Enrollment Representative, Quality Assurance Specialist, Supervisor, and Project & Process Administrator. Their responsibilities included documentation, training, and collaborating with the IT department on process improvement and project work. Additionally, they worked as a Senior IT Configuration Analyst, updating pricing configuration and configuring system-generated letters using SQL connections.

Melanie also has experience as an On-Call Adult Services Librarian at the West Springfield Public Library, where they answered reference questions, assisted with computer issues, and maintained the staff Intranet using Joomla.

Earlier in their career, Melanie served as a Team Leader at CSD and managed the office and database as an Office Manager at Transitions Abroad. At Transitions Abroad, they also performed tasks such as data entry, copy editing, order fulfillment, and website quality control and testing.

Overall, Melanie Convery has demonstrated their expertise in library services, IT configuration, enrollment processes, organizational management, and office administration throughout their career.

Melanie Convery's education history is as follows: From 2020 to 2021, they attended Simmons University and studied Library and Information Science. Prior to that, from 2008 to 2013, Melanie obtained a Master of Library & Information Science (MLIS) degree from Simmons University. Between 2007 and 2010, they attended Holyoke Community College and earned an Associate of Science (A.S.) degree in Computer/Information Technology Administration and Management. Finally, from 1998 to 2003, Melanie attended the University of Massachusetts Amherst and obtained a Bachelor of Arts (B.A.) degree with a focus on Classics.