Cios William Downard Csis

William Downard CSIS, CIOS is an experienced Information Security Analyst at hear.com since October 2021, focusing on monitoring networks for security issues and investigating cybersecurity incidents. Previous roles include System Administrator, IT Support Specialist, and installation technician across various companies, where responsibilities included providing IT support, troubleshooting system operations, and maintaining IT asset records. William has also completed intensive training in cybersecurity through the UCF Cyber Defense Professional Certificates program, acquiring skills in vulnerability management, incident response, and security automation. Currently pursuing a degree in Cyber Defense Professional Certification at Western Governors University, William combines extensive hands-on experience with relevant education in the field of information technology.