Tyrone Howard

Tyrone Howard possesses extensive experience in technical support roles, having served as a Help Desk Specialist at Net Inc from July 2023 to March 2024, where responsibilities included diagnosing hardware, software, and network issues, as well as mobile device management. Prior to this, Tyrone worked as a Help Desk Technician at Lucid Hearing from April 2018 to July 2023, providing technical support to 50-60 customers daily and aiding in network connectivity problems. Tyrone's experience also includes serving as a Help Desk Analyst at Trinity Industries, Inc. from January 2016 to December 2017, focusing on customer support, and as a Network Support Technician at Netsync Network Solutions from March 2014 to November 2015, where installation and troubleshooting of network systems were key responsibilities. Tyrone holds a Bachelor of Business Administration degree from the University of Colorado Denver and an Associate of Arts and Sciences degree in Information Technology from Brooks College.