Brent Z.

Brent Z. is a skilled IT professional with experience in managed services and network support, currently serving as a Managed Services Engineer II at Heartland Business Systems since January 2023, where Brent Z. responds to system and security alerts and manages support requests. Previously, Brent Z. worked as a Network Support Specialist at Leading Edge Credit Union, managing Azure AD and Office 365, and served as an IT Support Specialist, troubleshooting hardware and software issues. Earlier roles include Help Desk Specialist at Avera Health and Information Technology Intern at Sanford Health, gaining a breadth of experience in support ticket management and IT operations. Brent Z. holds a Bachelor of Science in Information Technology from Western Governors University and two associate degrees in System Administration and Automotive Technology.