Michael Thompson

Michael Thompson is a skilled Customer Engagement Specialist at Panasonic Connect North America Professional Services since 2021, providing phone support for Panasonic Toughbooks, tablets, and handheld devices, along with managing RMA setups and exchanges. Prior experience includes roles as a Mobility Repair Technician at Heartland Customer Solutions, LLC, and Product Support Analyst 1 at SE2, LLC. Michael also contributed to workstation support for Westar Energy through TEKsystems and served as Level 2 Site Support at Tallgrass Technologies LLC./Hill's Pet Nutrition, and Lead Technician at The Computer Store. Michael possesses self-taught knowledge in CompTIA A+ and PC troubleshooting and repair, complemented by general education from Topeka High School.