Melissa Scherff

Melissa Scherff currently serves as a Regional Training Specialist at Heartland Restaurant Group, a position held since June 2023. Prior experience includes working as a Personal Banker at Citizens from May 2022 to June 2023, where strong communication skills facilitated the establishment of trust and offering tailored financial recommendations. Melissa's extensive background in the restaurant industry includes roles such as Certified Training Manager at Arby's Restaurant Group, Inc. from May 2006 to May 2022, where responsibilities included cash control and continuous P&L evaluation for profit improvement, and Certified Trainer, Server, and Bartender at Olive Garden from October 2002 to May 2006, focusing on training and team development to enhance customer service and support company growth. Melissa holds a Bachelor of Science degree in Human Resources Management and Services from Indiana University of Pennsylvania.