Shannon Waterworth

Shannon Waterworth is an experienced IT professional and manager with a diverse background in network administration, online sales, and retail management. Currently serving as Store Manager and IT Administrator at Heid Music since January 2014, Shannon excels in maintaining computer networks, data backups, and disaster recovery operations. Previous roles include Online Sales & Systems Manager and IT & Systems Administrator, supporting over 100 users across multiple locations. Earlier experience encompasses positions at Camera Corner/Connecting Point and Hilbert Communications, focusing on network management and technical support. Educational qualifications include pursuing an Associate's Degree in Web Development and Design from Fox Valley Technical College, a Certificate in Network and System Administration from Northeast Wisconsin Technical College, and a Bachelor of Science in Music from the University of Wisconsin Oshkosh.