Adrian-Iulian Vartolomei

Customer Service Lead - Global Customer Service Capability at Heineken

Adrian-Iulian Vartolomei possesses extensive experience in customer service and logistics within the beverage industry, having worked at The HEINEKEN Company since August 2017 in various leadership roles, including Customer Service Lead and Team Leader, where responsibilities include managing teams, overseeing operations, and analyzing performance metrics. Prior experience at Coca-Cola Hellenic Bottling Company involved executing the Order-to-Delivery process and optimizing business operations as a Customer Logistics & EDI Specialist. Earlier career roles include Project Manager at E-dea Works, focusing on outsourcing services, and Hardware Technician at ROMSOFT Depozitul de Calculatoare SRL, where hardware service and repairs were managed. Expertise includes team management, process optimization, and cross-departmental collaboration.

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