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Jhadia B.

Infux Customer Service Specialist at Helix

Jhadia B. has a diverse work experience primarily in customer service roles. Jhadia started working as a Customer Service Representative in Logos Hope in March 2020, where they assisted in food preparation and clearing tables. In July 2020, they moved to Sutherland as a Customer Service Representative for a short period. Later that year, in November, they joined Influx as a Customer Service Specialist, handling multi-channel customer service through various online platforms. Jhadia worked with Millicast as a Customer Service Representative from November 2020 to June 2021. In 2021, they had multiple roles as a Customer Service Representative in companies like Jungle fiah, Punchbowl, and Hux Cleaning Services. In 2022, they started a new role as a Customer Service Specialist at Helix. Overall, Jhadia B. has gained experience in customer support and maintaining a positive brand image.

Jhadia B.'s education history is as follows:

From 2018 to 2020, Jhadia attended Shortwood Teachers College and obtained an Associate's degree in Culinary Operations. Prior to this, from 2002 to 2007, Jhadia attended Happy Grove High School and obtained a Caribbean Examination Council (CXC) qualification.

Additionally, Jhadia has acquired several certifications. In 2022, they obtained a certification in Digital Marketing from iCreate Institute. In 2020, they acquired a ServSafe Food Handler certification from the National Restaurant Association. Jhadia also possesses certifications in CPR/AED/First Aid, Dining Etiquette, Events and Floral Arrangement, Hospitality Manager: Leadership, Supervisory Skill Builders, and Wine Training from various institutions such as Shortwood Teachers' College, Summerset Resort and Hotel Training School/Western Hospitality Institute, and AHLEI - American Hotel & Lodging Educational Institute.

In terms of vocational training, Jhadia attended the Philipo Baptist Skills Training Centre and obtained NVQJ/NCTVET Level 1 & 2 qualifications in Baking Chef. Jhadia also attended Trinity Moravian Skills Training Centre and completed NVQJ/NCTVET Level 2 in Commercial Food Preparation.

Jhadia's primary education took place at Bath Primary and Junior High School where they pursued general studies.

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