Ilan B.

Ilan B. has a diverse work experience spanning several companies and roles. Ilan is currently working at Hello Heart as the VP of User Operations. Prior to this, they held the position of Sr. Director of Customer Support at Hello Heart, and before that, they were the Director of Customer Support. In these roles, Ilan contributed to the mission of empowering people to improve their health using smartphone technology.

Before joining Hello Heart, Ilan worked at TrueAccord as a Sr. Manager of Operations. TrueAccord is a company that uses machine learning to revolutionize the debt collection industry by providing consumer-friendly, digital-first interactions. Ilan played a key role in driving the company's goal of becoming the platform of choice for financial rehabilitation.

Earlier in their career, Ilan worked at Leadspace as the Director of Customer Operations, Head of Customer Support and Integration, and QA Manager. Leadspace is an AI-powered data platform trusted by numerous B2B brands. Ilan helped ensure the accuracy and effectiveness of sales and marketing data while providing excellent customer support.

Ilan also has experience working at Nova Measuring Instruments as a QA Group Leader, Invoke Solutions as a Senior QA/Automation Lead, and WiseBuy.co.il as a Team Leader.

Overall, Ilan B. has a strong background in operations, customer support, and quality assurance, with a focus on using technology to drive positive outcomes in various industries.

Ilan B. earned a B.Sc degree in Computer Science and Internet Communication from The Academic College of Tel-Aviv, Yaffo from 2007 to 2011. Before that, from 1996 to 2000, they attended Aleh High School for Arts and Sciences, but did not obtain a degree or specify a field of study.