Vedad Ramljak

Vedad Ramljak is an experienced professional in customer service and hospitality management. Currently serving as a Customer Service Specialist at heloo since June 2021, Vedad previously held the position of Front Office Manager at G&P Cruise Hotel Management GmbH Luzern from June 2018 to February 2020, overseeing performance evaluations, ship clearances, and passenger embarkation processes. Vedad's earlier roles include Project Manager at Management Development Consulting, Manager at Heritage Hotel Krone, and Chef de Rang at Sea Chefs, showcasing skills in market analysis, accommodation management, and team supervision. Beginnings in the customer service field at CC Customer Service involved telemarketing and client engagement, emphasizing a strong foundation in sales and service excellence.