Lizet Menke

Lizet Menke has extensive experience in web development, communications, and product strategy within the airline industry. Currently serving as a Web Development & Communications professional at Hendrick de Keyser Monumenten since December 2021, Lizet previously held multiple roles at KLM Royal Dutch Airlines from 2008 to 2020, including Product Strategy Manager for Customer Experience, where the focus was on enhancing customer experiences during the booking phase. Other key positions at KLM included E-Development Manager for Mobile and KLM.com, overseeing the launch of applications and websites that significantly improved customer engagement. Prior experience includes a role as Senior Research Associate at Forrester Research, where Lizet developed research on telecommunications and market trends. Lizet holds a Master of Science in Communications from the University of Amsterdam.