Heather Hicks

Heather Hicks has been a Systems Analyst at HeplerBroom LLC since June 1994, managing accounting and document management software, writing SQL queries for database validation, and collaborating with the Accounting Department to develop billing formats and reports. Additional responsibilities include overseeing the employee time card system, providing Help Desk support, and assisting with litigation support and case management software inquiries. Prior to this role, Heather served as a Billing Clerk and Receptionist at HeplerBroom LLC, handling accounts receivable, monthly client billings, and switchboard operations. Earlier experience includes working as a Secretary at Inner Action, managing client appointments and payments.