Luis Gerardo Bravo Villagra is a seasoned professional with extensive experience in infrastructure and operations management at Herbalife Nutrition, where tenure began in July 2010. Currently serving as Senior Manager GTS, responsibilities include overseeing infrastructure support across 17+ countries and managing operations for over 3,000 users in Mexico, South America, and Brazil. Previous roles include Manager IS and Senior Helpdesk Analyst, focusing on maintaining operational efficiency in call centers and enhancing user support and documentation processes. Luis Gerardo holds an Engineer's degree in Industrial Engineering from Universidad de Guadalajara, attained from 2007 to 2011. Additionally, a brief experience at DISC as Operation Auxiliary adds to the diverse expertise in the field.
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