Jody L. Cansler

Jody L. Cansler is an experienced professional currently serving as an Onboarding Specialist - Technical Support at Cox Communications since April 2017, where responsibilities include coaching and guiding new agents, maintaining performance metrics, and implementing best practices for customer support. Additionally, Jody has been a Massage Therapy Instructor at Heritage College & Heritage Institute since May 2008, focusing on training quality massage therapy students while fostering a stimulating classroom environment. Jody holds a Bachelor of Science in Organizational Management and Leadership from Friends University, earned between 2009 and 2011.