Melissa Walsh

Melissa Walsh, CCE, currently serves as the Executive Vice President and Chief Operating Officer at Heritage Family Credit Union, a position held since January 2024. Prior to this role, Melissa was the Senior Vice President and Chief Marketing Officer at Mid-Hudson Valley Federal Credit Union from July 2015 to January 2024, where a strategic planning framework was developed to enhance organizational maturity. Melissa's earlier experience includes serving as Executive Vice President and Vice President of Marketing & Branch Administration at Bridgeway Federal Credit Union, focusing on leadership, product development, and marketing strategies. Melissa's educational background includes ongoing executive training at prestigious institutions such as the University of Virginia Darden School of Business, Cornell University, and The Wharton School, alongside a degree in Business Administration from Marist College and a Master of Science in Direct & Interactive Marketing from Mercy University.